Education sector

Northumbria University

SharePoint consultancy and development providing staff and students with a suite of world class online tools

Challenge

Northumbria University is a research-rich and business-focused university with a reputation for academic excellence and impressive graduate prospects. It’s based in the heart of Newcastle-upon-Tyne.

The university had a SharePoint On Premise 2013 intranet solution heavily customised with technologies that made maintenance tricky and time consuming. Their aim was to move their intranet to Office 365. This required full redevelopment, using cloud compatible client-side technologies, whilst keeping and enhancing the rich UI functionality. They also had processes in place, involving multiple form completion and email trails, that they were hoping to automate.

Solution

We implemented a rich intranet solution providing a fully customised and branded intranet that could be used both on-premise and within Office 365. The solution was created using JavaScript and CSS, ensuring it was easy for internal resources to maintain in the future.

We also worked with several departments within the university to automate time-consuming processes using electronic forms and workflows.

Result

User feedback on the new intranet solution is excellent, citing it as a clean and simple solution to use. The communications department feel that it gives them a high quality, easy-to-use platform enabling them to get key messages out to users.

Feedback from various key stakeholders indicates that the new automated processes we introduced have really streamlined people’s day-to-day jobs, making it a lot easier to track the status and history of various requests.

The solutions implemented were second to none. The support, handover and knowledge transfer was excellent and I wouldn’t hesitate to recommend SR1 Development

Nick Palmer
Nick Palmer
Senior SharePoint Administrator

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